Multiple Choice Questions
1. Aristotle was a student of which Greek philosopher?
Plato Tisias Corax Socrates
2. All of the following are true regarding Aristotle, EXCEPT:
If you were to study with him your focus would be on persuasive rhetoric.
Founded the Lyceum.
Emphasized the importance of credible, verifiable sources of information
Taught Plato.
3. Each of the following is a basic principle of rhetoric, EXCEPT:
Memory Delivery Invention Elocution
4. 1.
Communication has been a subject of systematic study for
a. at least 2,500 years. b.
approximately 1,500 years.
c. the last 500 years.
d. only the last 50 years.
5. The formal study of communication began in
a. 5th century Sicily. b. 6th century Athens.
c. 7th century Rome. d. 20th century America.
6. In ancient Greece, the study of communication was known as
a. paidagogos. b. academics. c. rhetoric. d. pathos.
7. The Lyceum was founded by
a. Plato. b. Aristotle. c. Alexander the Great. d. Demosthenes.
8 Pathos is
a. the study of persuasive communication.
b. the use of personal character to influence an audience.
c. the ability to arouse an audience’s emotions.
d. the use of logic and argumentation during persuasion.
9. Ethos is
a. the study of persuasive communication.
b. the use of personal character to influence an audience.
c. the ability to arouse an audience’s emotions.
d. the use of logic and argumentation during persuasion.
10. Logos is
a. the study of persuasive communication.
b. the use of personal character to influence an audience.
c. the ability to arouse an audience’s emotions.
d. the use of logic and argumentation during persuasion.
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
1. Which of the following is a basic objective of a speech introduction?
a. reinforce the central idea
b. preview the main points
c. gain the attention of the audience
d. all of the above
* e. b and c only
2. All of the following are basic objectives of a speech introduction except
a. establish credibility and goodwill.
* b. support your main points.
c. reveal the topic of the speech.
d. preview the body of the speech.
e. get the audience’s attention and interest.
3. According to your textbook, which of the following is one of the four major objectives of a speech introduction?
* a. reveal the topic
b. identify the audience
c. reinforce the central idea
d. all of the above
e. a and c only
4 . Which of the following would you expect to find in a well-constructed speech introduction?
a. a statement establishing the speaker’s credibility
b. a statement gaining the audience’s attention
c. a statement previewing the main points of the speech
* d. all of the above
e. a and b only
5. Even when you use other interest-arousing lures in a speech introduction, you should always
a. startle the audience.
b. use a rhetorical question.
* c. relate the topic to the audience.
d. tell an interesting story.
e. present striking statistics.
6. When preparing a speech introduction, you should usually
a. preview the main points to be discussed in the body.
b. gain the attention and interest of your audience.
c. establish your credibility on the speech topic.
* d. all of the above.
e. a and b only.
7. When preparing a speech introduction, you should usually
a. reveal the topic of the speech.
b. support the central idea with evidence.
c. preview the main points of the speech.
d. all of the above.
* e. a and c only.
8. Which of the following would you be most likely to find in a speech introduction?
a. a visual aid
* b. a preview statement
c. an internal summary
d. a research citation
e. a quotation
9. Which of the following would you most likely find in a speech introduction?
a. a transition
b. an internal summary
c. a lengthy quotation
* d. a startling statement
e. a causal argument
10 Which of the following would you most likely find in a speech introduction?
* a. a credibility statement
b. a transition
c. a causal argument
d. an internal summary
e. a call to action
11. Which of the following would you least likely find in a speech introduction?
a. a preview statement
b. an announcement of the topic
c. a brief quotation
d. a credibility statement
* e. an internal summary
12. Which of the following would you least likely find in a speech introduction?
a. a preview statement
* b. a call to action
c. a credibility statement
d. a provocative quotation
e. a startling statement
13. If you were giving an informative speech to your classmates on the subject of photokinesis, you would probably include a in your introduction.
a. quotation
b. startling statement
c. rhetorical question
d. story
* e. definition
14. According to your textbook, is the audience’s perception of whether a speaker has the best interests of the audience in mind.
* a. goodwill
b. receptiveness
c. identification
d. connectedness
e. egocentrism
15. In the introduction of his speech on the Special Olympics, Mason mentioned that he had attended the events last year to cheer on a family friend who was competing in some races. Sharing this information with the audience helped Mason achieve which goal of a speech introduction?
a. relating to the audience
b. generating emotional appeal
c. stating the importance of the topic
* d. establishing credibility
e. previewing the body
16. is the audience’s perception of whether the speaker is qualified to speak on a given topic.
a. Identification
b. Goodwill
c. Connectivity
d. Egocentrism
* e. Credibility
17. Which objective of a good speech introduction is fulfilled by the following statement?
Today we will explore the three most important forms of intellectual property protection—copyrights, trademarks, and patents.
* a. preview the body
b. establish the speaker’s goodwill
c. state the importance of the topic
d. summarize the introduction
e. relate to the audience
18. When you need to make sure an audience has the information necessary to understand the body of your speech, your preview statement in the introduction might include a
* a. definition.
b. credibility statement.
c. statistical reference.
d. all of the above.
e. a and c only.
19. Tobias began his informative speech by saying:
You hear a noise under the hood of your car, so you pull over to the side of the road. Your engine goes dead; you try to start the car, but it just sits there. Then you see a lot of black smoke. What’s happened? Why won’t your car go anywhere?
What method for gaining attention and interest did Tobias use?
a. establishing goodwill with the audience
* b. arousing the curiosity of the audience
c. stating the importance of the topic
d. presenting a startling statement
e. establishing his credibility as a speaker
20. Paul began his speech as follows: They called Lou Gehrig the iron horse. This tireless worker played an astounding 2,130 consecutive baseball games even though he suffered 17 hand fractures during those years. This would be like one of us never missing a day of school for over 13 years. Can you imagine completing kindergarten through your senior year with perfect attendance? Never taking a sick day, never a college visit day, or even senior skip day. And, to match Gehrig, you would also have to end your school career with an A average.
What method for gaining attention and interest did Paul use?
a. revealing the general purpose
* b. relating the topic to the audience
c. previewing the body of the speech
d. stating the importance of the topic
e. summarizing the central idea
21. The following passage from a speech introduction is an example of .
After attending a seminar on currency security, I became fascinated by the technology developed by the Treasury Department to prevent the counterfeiting of paper money. I learned more about the subject by reading information from the Treasury Department, as well as by interviewing Donna Marshall, a security expert at Bank of America.
a. revealing the topic
b. previewing the body
c. stating the importance of the topic
* d. establishing the speaker’s credibility
e. relating to the audience
22. In the introduction to his speech on the art of digital photography, Seung mentioned that he works part-time at a camera shop and has had some of his pictures printed in the newspaper. By sharing this information with his audience, Seung was seeking to accomplish which goal of a speech introduction?
a. gain attention
b. preview the speech
c. reveal the topic
d. relate to the audience
* e. establish credibility
23 If Will Smith were to deliver a speech about the future of medical care in the United States, his main task in the introduction of his speech would probably be to
* a. establish credibility.
b. reveal the topic.
c. gain attention.
d. preview the body.
e. define key terms.
24. Rachel began her speech as follows:
I want all of you to think about your day. What did you eat? How active were you? How late will it be before you get to bed? These are the kinds of questions I would like to talk about this evening.
What method(s) for gaining attention and interest did Rachel use?
a. questioning the audience
b. stating the importance of the topic
c. relating the topic to the audience
d. all of the above
* e. a and c only
25. If a real estate developer were speaking to a group of citizens opposed to the creation of a shopping center in their neighborhood, the most important objective of her or his introduction would probably be to
a. gain the attention of the audience.
b. reveal the topic of the speech.
c. relate the topic to the audience.
d. state the importance of the topic.
* e. create goodwill with the audience
26. As explained in lectures, when preparing a speech introduction, you should usually
a. practice the introduction no more than one or two times.
* b. make the introduction about 10 to 20 percent of the entire speech.
c. plan to begin speaking immediately so the audience will quiet down.
d. all of the above.
e. b and c only.
27. If Beyoncé were to deliver a speech on international diplomacy, her main task in the introduction would be to
a. reveal the topic of her speech.
b. gain attention and interest.
c. preview the body of her speech.
* d. establish her credibility on the topic.
e. state the importance of her topic.
28. When you advocate a highly unpopular position, it is particularly important to
in the introduction of your speech.
a. tell a story
b. define unclear terms
c. have a concise preview statement
d. state the importance of the topic
* e. establish goodwill toward the audience
29. When preparing an introduction for a speech to a hostile audience, you should be especially careful to
a. preview the body of the speech.
* b. establish credibility and goodwill.
c. state the importance of the topic.
d. use statistics in the introduction.
e. arouse the curiosity of the audience.
30. A speaker who attempts to establish goodwill in the introduction of a speech is aiming to convince the audience that she or he
a. will not talk for a long time.
* b. has the best interests of the audience in mind.
c. is willing to take questions at the end of the speech.
d. will avoid using illogical arguments.
e. is qualified to speak on the topic.
31. When preparing a speech introduction, you should usually
a. practice the introduction no more than two or three times.
b. make sure the introduction takes up 25 percent of the speech.
* c. complete the introduction after the body of the speech.
d. stick with the first introduction that comes to mind.
e. use humor to gain the audience’s attention and interest.
32. The best time to work out the exact wording of a speech introduction is
a. shortly after you determine the central idea.
b. before you work out the conclusion.
c. when you prepare your speaking outline.
* d. after you prepare the body of the speech.
e. as you rise to deliver an extemporaneous speech.
33. The best time to work out the exact wording of a speech introduction is
a. while you are researching the speech.
b. as you rise to deliver a persuasive speech.
c. at the same time you formulate the specific purpose.
* d. after you prepare the body of the speech.
e. before you finish phrasing the central idea.
34. What length is recommended for preparing an effective speech conclusion?
a. Be sure to reinforce your credibility before ending the speech.
b. The best conclusion is likely to be the one that comes to mind first.
c. Leave most of the conclusion to chance so it will sound natural.
* d. Make your conclusion about 5 to 10 percent of the entire speech.
e. Use an extended example in the conclusion for emotional appeal.
35. Which of the following is recommended as a way to reinforce the central idea in a speech conclusion?
a. end with a quotation
b. make a dramatic statement
c. refer to the introduction
* d. all of the above
e. a and b only
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
36. When we describe public speaking as a form of empowerment, it means that public speaking is
a. a way to manipulate people.
* b. a way to make a difference in something we care about.
c. a way to make everyone see things through our frame of reference.
d. a way to demonstrate how clever we are.
e. a way to support ethnocentrism.
37. Many of the skills used in public speaking are the same as those used in everyday conversation. These skills include
a. telling a story for maximum impact.
b. tailoring your message to your audience.
c. organizing your thoughts logically.
* d. all of the above.
e. a and c only.
38. How much time does the average adult spend in conversation?
a. about 50 percent of waking hours
b. about 10 percent of waking hours
c. about 20 percent of waking hours
* d. about 30 percent of waking hours
e. about 40 percent of waking hours
39. Many of the skills used in public speaking are the same as those used in everyday conversation. These skills include
a. organizing your thoughts logically.
b. tailoring your message to your audience.
c. adapting to listener feedback.
* d. all of the above.
e. b and c only.
40. When you experience stage fright, your body is producing extra , a hormone that is released into the bloodstream in response to physical or mental stress.
* a. adrenaline
b. serotonin
c. potassium
d. glauconite
e. cortisone
41. According to our lectures, rather than trying to eliminate every trace of stage fright, you should aim at transforming it into
a. general anxiety.
b. visualized adrenaline.
c. professional stage fright.
* d. positive nervousness.
e. confident apprehension.
42. Which of the following strategies is least likely to help you deal with nervousness in your speeches?
a. thinking positively
* b. concentrating on your stage fright
c. working especially hard on your introduction
d. making eye contact with members of your audience
e. using visual aids
43. Which of the following are recommended as a way to deal with stage fright?
a. Acquire speaking experience.
b. Turn negative thoughts into positive ones.
c. Don’t expect perfection.
* d. all of the above.
e. a and b only.
44. Heather was in the midst of an excellent speech on campus history when she made a minor mistake by giving the wrong date for the opening of a campus building. She suddenly stopped speaking and said, “Oh, I messed up.” She then finished her speech, but all she could think about afterward was her mistake. What is the major piece of advice that Heather needs to be reminded about?
* a. There is no such thing as a perfect speech.
b. You should work especially hard on your introduction.
c. Audiences usually can’t tell how nervous a speaker is.
d. You should take slow, deep breaths before you speak.
e. It is natural for public speakers to be nervous.
45. Which of the following is recommended as a way to deal with nervousness in your speeches?
a. Concentrate on thinking about your stage fright.
b. Work especially hard on your conclusion.
c. Avoid making eye contact with your audience.
d. Try to generate extra adrenaline as you speak.
* e. Think of your speech as simply talking to friends you have not yet met.
46. Research has shown that the anxiety level of most speakers drops off significantly
a. before they rise to speak.
b. as soon as they begin to speak.
* c. when they are 30 to 60 seconds into the speech.
d. after they reach the middle of the speech.
e. none of the above.
47. One way to build confidence as a speaker is to create a vivid mental blueprint in which you see yourself succeeding in your speech, this process is called
a. representation.
b. imagistic practice.
c. anticipatory rehearsal.
d. foreshadowing.
* e. visualization.
48. Which of the following is recommended as a way to deal with nervousness in your speeches?
a. Visualize the worst things that could happen.
* b. Turn negative thoughts into positive thoughts.
c. Avoid making direct eye contact with the audience.
d. Stay up late the night before to finish preparing.
e. Generate extra adrenaline as you speak.
49. Which of the following is recommended as a way of dealing with nervousness in your speeches?
a. Remember that your nervousness is not usually visible to your audience.
b. Concentrate on communicating with the audience rather than on your nerves.
c. As you rehearse, visualize yourself giving a successful speech.
* d. all of the above
e. b and c only
50. Which of the following is advised as a way to deal with nervousness in your speeches?
a. Tell your audience how nervous you are.
b. Avoid making eye contact with the audience.
c. Focus on achieving perfection in your speech.
* d. Visualize yourself giving a successful speech.
e. Memorize your conclusion word for word.
51. According to lectures, when you employ the power of visualization as a method of controlling stage fright, you should
a. decrease the time necessary for preparing your speech.
b. keep your mental pictures from becoming too vivid.
* c. focus on the positive aspects of your speech.
d. all of the above.
e. a and b only.
52. Dealing with such matters as the logical relationships among ideas, the soundness of evidence, and the differences between fact and opinion are all part of what we call
a. deduction.
* b. critical thinking.
c. rational communication.
d. oral deliberation.
e. induction.
53. As you listen to a speech about campus crime, you relate the speaker’s ideas to your own knowledge, goals, and experience, you are filtering the speech through your own
a. psychological screen.
b. cognitive field.
* c. frame of reference or context.
d. social perspective.
e. personal vision.
54. Because every person has a unique _____________________ based on his or her own knowledge, experience, and values, the meaning of a message can never be exactly the same to a listener as to a speaker.
* a. frame of reference or context.
b. personal screen
c. feedback mechanism
d. attitudinal core
e. psychological field
55. As you present your speech, you notice that many of your listeners have interested looks on their faces and are nodding their heads in agreement with your ideas. According to your textbook, these reactions by your listeners are called
a. interference.
b. cognitive cues.
* c. feedback.
d. audience cues.
e. indicators.
56. Concern by a listener about an upcoming job interview, the lack of air conditioning, or a toothache are all examples of in the speech communication process.
a. feedback
b. avoidance
c. blockage
* d. interference
e. divergence
57. Recognizing that the audience for his graduation speech would be packed into a non-air-conditioned gymnasium during the hottest week of the year, Kane decided to keep his speech at the low end of his 10-to-15-minute time limit. In making this decision, Kane was adapting to which element of the speech communication process?
a. location
b. feedback
c. message
d. channel
* e. situation
58. A ringing cell phone or an audience member browsing the Web on her laptop during a speech are examples of which element in the speech communication process?
a. channel
b. message
c. feedback
* d. interference
e. confusion
59. Whatever a speaker communicates to someone else is termed the
a. channel.
b. code.
c. feedback.
* d. message.
e. source.
60. The means by which a message is communicated is termed the
* a. channel.
b. stimulus.
c. occasion.
d. catalyst.
e. setting.
61. As defined, channel in the speech communication process refers to
a. the feedback sent to a speaker by the listener.
* b. the means by which a message is communicated.
c. the physical location where the communication takes place.
d. the process by which listeners adapt to the speaker.
e. the content a speaker communicates to someone else.
62. lets you know how your message is being received.
a. Vocal variety
b. Credibility
* c. Feedback
d. Interference
e. Audience adaptation
63. In the midst of a speech about volcanoes, a speaker notices quizzical expressions on the faces of her listeners. In response, she says, “Let me explain that point again to make sure it’s clear.” When this happens, the speaker is
a. building her credibility.
* b. adapting to feedback.
c. compensating for the situation.
d. interpreting the audience’s frame of reference.
e. adjusting the channel.
64. The tendency to see the beliefs, values, and customs of one’s own culture or group as “right” or “natural” is called
a. ethnicity.
b. egocentrism.
* c. ethnocentrism.
d. exclusivity.
e. essentialism.
65. Renée is a U.S. college student who was asked to speak at an end-of-the-year banquet sponsored by the International Student Association. When Renée suggested in her speech that all students should behave like people in the United States, she was reflecting
a. effective audience analysis.
b. a sensitivity to cultural diversity.
c. the environmental dictates of the situation.
* d. an ethnocentric point of view.
e. her listeners’ frame of reference.
66. Public speakers who seek to communicate with listeners from cultures other than their own need to take special care to avoid in their speeches.
* a. ethnocentrism
b. vocalized pauses
c. personal statements
d. visual aids
e. gestures
67. Ethnocentrism means
a. showing respect to other groups and cultures.
b. recognizing that listeners are interested in how a topic relates to them.
* c. believing one’s own group or culture is superior to all other groups or cultures.
d. insisting that listeners share a speaker’s frame of reference.
e. agreeing with the values and practices of other groups and cultures.
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
68. Speechmaking is a form of power and therefore carries with it heavy responsibilities.
a. logical
* b. ethical
c. psychological
d. emotional
e. sociological
69. As class our lectures make clear, speechmaking carries heavy ethical responsibilities because it is a form of
* a. power.
b. authenticity.
c. self-expression.
d. communication.
e. privilege.
70. Because speechmaking is a form of power, we must always be sure to speak
a. concisely.
b. persuasively.
* c. ethically.
d. forcefully.
e. consistently.
71. The branch of philosophy that deals with human issues of right and wrong is termed
a. morality.
b. rationalism.
* c. ethics.
d. legality.
e. existentialism.
72. As a public speaker, you face ethical issues when
a. selecting the topic for your speech.
b. researching your speech.
c. organizing your speech.
d. a and b.
* e. all of the above.
73. In public speaking, sound ethical decisions involve weighing a potential course of action against
a. the frame of reference of the audience.
* b. a set of ethical guidelines or standards.
c. the speaker’s strategic objectives.
d. a socially accepted code of legal rules.
e. the personal opinions of the speaker.
74. All of the following are guidelines for ethical speechmaking except
a. be honest in what you say.
b. avoid name calling and other forms of abusive language.
c. be fully prepared for each speech.
d. make sure your goals are ethically sound.
* e. explain your credibility on the speech topic.
75. Which of the following is a guideline for ethical speechmaking?
a. Put ethical principles into practice.
b. Adapt to the audience’s frame of reference.
c. Make sure your goals are ethically sound.
d. All of the above.
* e. a and c only.
76. All of the following are presented as guidelines for ethical speechmaking except
* a. explain your motives for speaking to the audience.
b. put your ethical principles into practice.
c. avoid name-calling and other forms of abusive language.
d. make sure your goals are ethically sound.
e. be fully prepared for each speech.
77. Which of the following is a guideline for ethical speechmaking?
a. Explain your motives for speaking.
b. Cite your sources in the introduction.
* c. Make sure your goals are ethically sound.
d. All of the above.
e. a and c only.
78. Which of the following are guidelines for ethical speechmaking?
a. Make sure your goals are ethically sound, stay within your time limits, and practice your speech delivery.
* b. Be honest in what you say, be fully prepared for each speech, and make sure your goals are ethically sound.
c. Avoid global plagiarism, use quotations rather than paraphrases, and put your ethical principals into practice.
d. Be fully prepared for each speech, avoid name-calling, and stay within your time limits.
e. Establish your credibility, be honest in what you say, and put your ethical principles into practice.
79. All of the following are presented as guidelines for ethical speechmaking except
a. be fully prepared for each speech.
b. make sure your goals are ethically sound.
c. avoid name-calling and other forms of abusive language.
* d. respect your listeners’ frame of reference.
e. put your ethical principles into practice.
80. As explained in class, public speakers have an ethical obligation to avoid name-calling and other forms of abusive language because such language
a. demeans the dignity of the groups or individuals being attacked.
b. violates current standards of political correctness on college campuses.
c. undermines the right of all groups in the U.S. to express their ideas.
d. all of the above.
* e. a and c only.
81. According to your textbook, the ethical obligations of listeners include
a. judging the speaker on the basis of his or her delivery.
b. listening to the speaker courteously and attentively.
c. maintaining the free and open expression of ideas.
d. all of the above.
* e. b and c only.
--=-=-=-==-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Multiple Choice Questions (Students are to indicate the best answer for each
question by circling the correct letter.)
82. People spend more time than in any other communication activity.
a. speaking
b. writing
c. reading
* d. listening
e. discussing
83. Even when we are listening carefully, we usually grasp only about percent of what we hear.
a. 20
b. 30
c. 40
* d. 50
e. 60
84. When business managers are asked to list the communication skills most crucial to their job, they usually rank number one.
a. conversation
b. critical thinking
* c. listening
d. public speaking
e. writing
85. Sarah is listening to her roommate to provide emotional support in a time of distress , Sarah is engaged in listening.
a. critical
b. appreciative
* c. empathic
d. personal
e. comprehensive
86. Nuzhat is listening to provide emotional support to her friend Sousan, who is talking about the health of her aging parents, Nuzhat is engaged in what type of listening?
a. critical
b. appreciative
* c. empathic
d. intimate
e. comprehensive
87. Fletcher is listening for pleasure as a friend discusses her trip to Australia, Fletcher is engaged in what type of listening.
* a. appreciative
b. receptive
c. personal
d. comprehensive
e. empathic
88. Max is smiling and nodding his head as he listens to a toast at a friend’s wedding, Max is engaged in what type of listening.
a. critical
* b. appreciative
c. comprehensive
d. empathic
e. personal
89. Mary Garcia is listening to her meteorology professor explain how to interpret images from Doppler radar. Because Mary’s goal is to understand the information being presented, she is engaged in what type of listening.
a. attentive
* b. comprehensive
c. appreciative
d. empathic
e. critical
90. When you listen to evaluate a speaker’s message for purposes of accepting it or rejecting it, what kind of listening is involved?
* a. critical
b. reflective
c. evaluative
d. empathic
e. comprehensive
91. Leon is listening to his chemistry instructor review the steps for this week’s lab assignment. Because Leon has to understand and follow these directions carefully, we would say he is engaged in listening.
a. assertive b. empathic * c. comprehensive d. appreciative e. engaged
92. Brian’s fraternity is deciding whether to become alcohol free. On the evening of the vote, speakers present arguments on both sides of the issue. Because Brian has to decide whether to accept or reject the proposed policy, he is engaged in what type of listening ? a. emphatic b. appreciative c. comprehensive * d. critical
93. Kristen is listening to a political candidate’s speech for purposes of deciding whether to accept or reject the speaker’s message , Kristen is engaged in what type of listening.
a. comprehensive
b. judgmental
* c. critical
d. empathic
e. conclusive
94. Sun-Wan is listening to a classroom lecture to understand the message of the speaker. According to your textbook, Sun-Wan is engaged in what type of listening.
* a. comprehensive
b. judgmental
c. critical
d. empathic
e. appreciative
95. A new class registration system has been established on campus. Tonight, a representative from the Registrar’s office will speak about how to use the new system. You will be listening to the speaker in hopes of understanding the steps involved in registering for classes next semester. As explained in your textbook, you will be engaged in what type of listening.
a. intimate
b. critical
c. empathic
* d. comprehensive
e. appreciative
96. Giving excessive attention to the details of a speech is an example of
* a. listening too hard.
b. giving in to distractions.
c. listening for technique.
d. jumping to conclusions.
e. focusing on delivery.
97. Brad Falk is listening to a speaker explain how a new computer program works so Brad can use it in his business , Brad is engaged in what type of listening ?
a. passive
b. appreciative
c. active
* d. comprehensive
e. empathic
98. Which of the following is one of the four major causes of poor listening discussed ?
* a. focusing on a speaker’s appearance or delivery
b. taking key-word notes during a speech
c. suspending judgment about a speaker’s ideas
d. concentrating on a speaker’s evidence and reasoning
e. listening empathically rather than critically
99. Which of the following is included among the four major causes of poor listening discussed ?
a. trying to remember everything the speaker says
b. jumping to conclusions about the speaker’s ideas
c. taking written notes while the speech is in progress
d. all of the above
* e. a and b only
100. Margaret is passionately committed to animal rights. At an evening lecture required for her biology class, she learned that the title of the speaker’s talk was “The Importance of Animal Experimentation to Medical Advances.” Offended and sure that the speaker had nothing ethical or interesting to say, Margaret paid no attention at all during the lecture , the primary cause of Margaret’s poor listening was
a. poor concentration.
b. focusing on the speaker’s topic.
c. being distracted by external interference.
* d. jumping to conclusions.
e. spare “brain time.”
101. Ted is listening to the introduction of Janine’s speech when he thinks to himself, “Man, this is really going to be boring.” What aspect of poor listening is Ted exhibiting in this example?
a. listening too hard
* b. jumping to conclusions
c. rejecting the speaker’s frame of reference
d. giving in to distractions
e. not listening comprehensively
102. What is the first step to improving your listening skills?
a. resist distractions during a speech
b. focus on the speaker’s message
* c. take listening seriously
d. suspend judgment until the end of the speech
e. learn to empathize with the speaker
103. Although most people speak at a rate of 120 to 150 words a minute, the brain can process words at a rate of
a. 100 to 200 words a minute.
b. 200 to 400 words a minute.
* c. 400 to 800 words a minute.
d. 600 to 900 words a minute.
e. 1000 to 1200 words a minute.
104. Skilled listeners do not try to absorb a speaker’s every word. Rather, they focus on three major aspects of a speech. Those aspects include
a. main points. b. evidence. c. technique. * d. all of the above.
105. When listening for a speaker’s evidence, you should keep an ear out for its
a. sufficiency.
b. accuracy.
c. objectivity.
d. relevance.
* e. all of the above.
106. One way to focus your listening is to
a. concentrate on what the speaker is wearing.
b. try to remember every word the speaker utters.
c. engage in mental arguments with the speaker.
d. pay attention to feedback from other listeners.
* e. listen for the speaker’s main points.
107. The most effective method of note taking for listening to a speech.
a. writing down a speaker’s most interesting ideas
b. making a full-sentence outline
c. using the Harvard listening system
d. trying to write down everything a speaker says
* e. creating a key-word outline
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
108. The primary purpose of speechmaking is to
* a. gain a desired response from listeners.
b. learn more about the speech topic.
c. gain experience as a speaker.
d. try out new ideas with an audience.
e. display the speaker’s knowledge.
109. Audience analysis is an important factor in which of the following?
a. selecting a topic
b. organizing the speech
c. choosing supporting materials
* d. all of the above
e. a and c only
110. Audience adaptation is an important factor in which of the following?
a. choosing the speech topic
b. preparing the speech
c. presenting the speech
* d. all of the above
e. a and b only
111. Audience adaptation is an important factor in which of the following steps of the speechmaking process?
a. formulating a specific purpose
b. writing an introduction and conclusion
c. choosing visual aids
* d. all of the above
e. a and b only
112. In her speech introduction, Kailyn asked, “Have you ever looked through old family photo albums and laughed at what people were wearing? Have you ever been amused by the bright colors, huge lapels, and crazy ties worn by characters in old TV shows? Like many of you I’ve noticed the changes in fashion and feared that my effort to look stylish today may eventually be a source of amusement to my future children.” According to your textbook, by seeking to create a bond with her audience through emphasizing their common experiences and fears, Kailyn was engaging in
* a. identification.
b. stereotyping.
c. ethnocentrism.
d. comparison.
e. inclusion.
113. To say that people usually want to hear about things that are meaningful to them is to say that people are
a. empathic.
b. eclectic.
c. egotistic.
d. egalitarian.
* e. egocentric.
114. The process by which a speaker seeks to create a bond with listeners by emphasizing common values, goals, and experiences is referred to as by communication scholars.
a. framing
* b. identification
c. egocentrism
d. structuring
e. affiliation
115. In her speech introduction, Suya said, “Though we are all very different, we are all students here at this university and we are all working toward the completion of a degree. Unfortunately, because of rising tuition, some of us may lose the ability to continue in school.” By seeking to create a bond with her audience through emphasizing their common goals and experiences, Suya was engaging in
* a. identification.
b. stereotyping.
c. ethnocentrism.
d. comparison.
e. framing.
116. The fact that audiences are egocentric means that
a. listeners believe their cultural group is superior to all other groups.
* b. listeners are concerned above all with how a speech will affect them.
c. listeners interpret the speech through the speaker’s frame of reference.
d. all of the above.
e. a and b only.
117. One of the ways speakers analyze audiences is by looking at traits such as age, gender, sexual orientation, religion, group membership, and racial, ethnic and cultural background. What is this called?
* a. demographic audience analysis
b. psychological audience analysis
c. background audience analysis
d. situational audience analysis
e. descriptive audience analysis
118. Which of the following is a demographic characteristic of a speech audience?
* a. age
b. interest
c. size
d. attitude
e. knowledge
119. Which of the following is a demographic characteristic of a speech audience?
a. interest
b. attitude
c. size
* d. gender
e. knowledge
120. As Amanda analyzed the audience for her speech about organic foods, she focused on such things as their gender, age, and cultural background. In doing so, she was engaging in audience analysis.
a. situational
b. psychological
* c. demographic
d. preliminary
e. descriptive
121. Which of the following is a demographic characteristic of a speech audience?
a. knowledge about the subject
b. attitude toward the speaker
c. interest in the topic
d. physical setting
* e. cultural background
122. Which of the following is a situational characteristic of a speech audience?
a. gender
* b. size
c. religion
d. group membership
e. age
123. Which of the following is a factor in situational audience analysis?
a. the audience’s cultural background
b. the audience’s religious beliefs
c. the audience’s group membership
d. the audience’s gender
* e. the audience’s attitude toward the topic
124. Which of the following is a factor to consider in situational audience analysis?
a. gender
b. group membership
* c. attitude toward the topic
d. all of the above
e. a and c only
125. Audience analysis usually builds on the demographic analysis.
a. psychological
b. descriptive
c. occupational
d. background
* e. situational
126. As the size of your audience increases, your presentation should usually become more
* a. formal.
b. flexible.
c. extemporaneous.
d. punctual.
e. informal.
127. What will usually dictate how long a speech should be.
a. size of the audience
* b. occasion
c. physical setting
d. general purpose
e. topic
128. Which of the following elements usually has the greatest impact on the length a speech should be?
a. the audience’s disposition toward the topic
b. the physical setting for the speech
c. the audience’s attitudes toward the speaker
* d. the occasion for the speech
e. the group membership of the audience
129. The three primary factors to consider when assessing an audience’s disposition toward a speech topic?
a. gender, knowledge, and opinions
b. interest, background, and age
c. size, occasion, and group membership
* d. knowledge, interest, and attitude
e. background, situation, and gender
130. The major advantage of using fixed-alternative questions in an audience analysis questionnaire is that they
a. enhance the credibility of the questionnaire.
b. get below the surface of respondents’ beliefs.
* c. produce clear, unambiguous answers.
d. give respondents maximum leeway in answering.
e. require that respondents give truthful answers.
131. When making up an audience analysis questionnaire, you should use questions to get at the strength of a respondent’s attitudes or feelings.
* a. scale
b. fixed-alternative
c. leading
d. open-ended
e. interview
132. If you were constructing an audience-analysis questionnaire and wanted to learn why some of your listeners do not fasten their seatbelts every time they ride in a motor vehicle, which of the following would be the best kind of question to ask?
a. scale question
b. leading question
c. fixed-alternative question
d. demographic question
* e. open-ended question
133. A questionnaire item that gives the respondent the widest freedom in answering is called a(n)
a. inductive question.
* b. open-ended question.
c. leading question.
d. scale question.
e. informal question.
134. If you were constructing an audience-analysis questionnaire and wanted to learn how many of your listeners had ever heard of the Salem witch trials, which of the following would be the best kind of question to ask?
a. demographic question
b. open-ended question
c. leading question
d. scale question
* e. fixed-alternative question
135. If you were constructing an audience-analysis questionnaire and wanted to learn why some of your listeners had not signed organ donor cards, which of the following would be the best kind of question to ask?
a. demographic question
* b. open-ended question
c. leading question
d. scale question
e. fixed-alternative question
136. If you were constructing an audience-analysis questionnaire and wanted to learn the strength of your listeners’ attitudes for or against animal research, which of the following would be the best kind of question to ask?
a. demographic question
b. open-ended question
c. leading question
* d. scale question
e. fixed-alternative question
137. Brainstorming is especially helpful when you are having trouble
* a. choosing a speech topic.
b. determining the general purpose.
c. determining the specific purpose.
d. phrasing the central idea.
e. analyzing the audience.