Larry Chase's Top 10
Trends for the Next 10 Years for
Internet Marketing
Source:
http://www.wdfm.com/trends-internet-marketing.php
Since April 1995, my Web Digest For
Marketers email newsletter has been
analyzing and reporting on the
meaningful trends in Internet
Marketing. It was the very first
marketing newsletter on the Net.
Publishing this newsletter for a
decade has taught my editors and me
how to spot meaningful shifts in
Internet Marketing worthy of your
attention.
Below are my Top 10
Trends for the Next 10 Years in
Internet Marketing. It deserves your
attention because it will help you
map your future in this dynamic
Internet Marketing industry. Going
forward in time from here, I
recommend you stay on top of
breaking trends and shifts in
Internet Marketing by subscribing
free to my Web Digest For Marketers
weekly email newsletter at
http://wdfm.com
Trend #1 - Pay
Per Call Rings In
Any
salesperson worth his or her salt
knows that a call is worth many
times more than a click. Having
1-to-1 contact with a prospect live
on the phone is so much more likely
to result in a sale. Some say the
likelihood is ten-fold. So it's no
wonder this nascent industry has
many people watching closely. There
will be issues with "fake" phone
calls that will be reminiscent of
click fraud problems today. But look
for the pay-per-call industry to
catch on fire within the next 1 1/2
years, despite these concerns. I am
devoting an entire issue of Web
Digest For Marketers to the subject
of Pay Per Call later this year.
Trend #2 - Feed Marketing
Flourishes
You've got RSS (Real Simple
Syndication). You've got Podcasting
(where you can download and
time-shift audio content to your
iPod or MP3 player). Now you've even
got Video Podcasting where you can
download MP4 videos into Sony's
PlayStation Portable unit for
viewing when you're mobile. As the
use of RSS grows quickly, and more
consumers buy iPods or MP3 players,
these formats will grow in usage.
And where there are ears and
especially eyeballs, marketers are
never too far behind. The podcasts
may employ the sponsorship model, or
subscription (further off), or
simply be done for the coolness
factor, customer retention, or PR
pop that you'll get if you do it
early enough. RSS ad units will
settle into some format that offers
a decent ROI for the advertiser.
There are already coupons being fed
via RSS. Expect to see more
point-to-point syndication feed
models as we move forward in time.
Trend #3 - Email Marketing Will
Survive
Spam issues will recede
dramatically, because they have to.
Too much is at stake. We may resort
to the payment of email postage for
guaranteed delivery, or maybe not.
But the email platform is now like a
fax machine. While there are fancier
applications, email is easy, cheap,
effective and everywhere.
Trend #4 - Personal Agents Propogate
Watch for the growth of "agent
software" to help you sift through
the morass of online information.
There's too much relevant stuff for
mere humans to sift through now.
Agent software learns your habits by
following your moves online and on
your computer as well as by asking
about your preferences. Some early
forms of this exist now, but it will
become much more sophisticated. Your
agent will bring you both B2B and
B2C offerings, whether the latest
on-target ad deal or the best tennis
racket at the best price.
Trend #5 - Reverb Marketing, In
Stereo
eMarketer points out that many
Internet users already use multiple
forms of media at once. Even as I
write this I'm listening to CNBC in
the background. Smart marketers will
synchronize their messaging so the
end user hears and sees
complementary messages at or near
the same time. This will be the new
definition of what media planners
call "Road Blocking." Since the end
user's attention is split between
different media, it will be
essential that messages reinforce
each other. HINT: Visual gags on TV
spots or simply showing the 800
number on screen won't be as
effective, because a significant
segment of people won't be watching
the screen. Even today we're
starting to use TV like radio.
Trend #6 - Audio Blogs/Video Blogs
(V-Blogs)
Blogs are obviously here to stay.
Some of the cutting-edge blogs are
starting to offer content in audio
and even in video. This will not
only affect journalism, but it will
impact the retail business as well.
Imagine a personality-driven QVC
blog on your computer screen.
Trend #7 - IPTV Adds Interactivity
Microsoft and others are currently
exploring TV over Internet protocol.
But don't expect TV on the Net to
look and act like the TV you see on
your television screen. After all,
we already have television, so who
needs the redundancy? IPTV (or as
some say TVIP) will take a different
twist. While Madison Avenue types
will say, "At last, we can now feed
TV commercials over the Net!",
consumers will not want to see those
ads on their computer screens. They
already TIVO over on them on their
TV screens, right? IPTV will be much
more interactive. In addition to an
800 number, with IPTV you'll be able
to click and buy right then and
there. One form might be a video
catalog wherein you click on the
product or infomercial of interest.
To really make this happen,
compression schemes will need to get
better in order to prevent buffering
at the consumer end.
Trend #8 - Commercial Content On
Demand
Messages from marketers need to be
so appealing that the audience
actually requests the message. This
evolutionary process is already
underway as "push marketing" is
giving way to "pull marketing". The
costs of paper, postage, TV and
print production are getting too
expensive and are not performing as
well as they used to. Commercial
content that the end user wants
isn't far-fetched. Look at Lucky
magazine or niche catalogs such as
Outdoor Adventure Sports. B2B
marketers have been using high-value
ads for years. The advertisers in
Web Digest For Marketers generate
sales leads by offering high-value
PDF downloads on subjects of
particular interest to the target
audience they're trying to reach.
The how-to workshops at Home Depot
are a prime example on the B2C side.
It doesn't take a seer to see that
the days of "hot air advertising"
are so over.
Trend #9 - Publishing Faces Tectonic
Shifts
Research is already showing that
many people in their 20s are not
picking up the newspaper habit the
way their parents did. Add to this
demographic shift the cost of
newsprint, postage (for magazines)
and handling, and it's likely to
cause tectonic shifts in the
publishing industry. Many people
already read newspapers and
magazines online. My bet is that
special issues will appear in print,
and that many publishers will
ultimately have to figure out how to
make a go of it with free content
online (i.e., advertiser-supported),
perhaps by asking their readers for
demographic information that enables
the publisher to sell targeted
advertisements at a premium, as
you'll frequently find with trade
publications. At the same time, in
select industries people will pay
for online subscriptions that
deliver real value. This is already
apparent (the Wall Street Journal
has 700,000 paid subscribers), but
it's not for every content provider
out there. For a look at the next
level, check out
www.cnbcdowjones.com, where you can
get just the editorial clips of
CNBC, sans commercials, for $99(US)
a year. You get 250 plays per month.
I subscribe, and find it to be a
great time saver.
Trend #10 - Direct Marketers Will
Take Over the Internet
Oops, this has already happened, but
not the way I predicted 10 years
ago. There are two types of direct
marketers on the Net. Those who
started out as online marketers have
come across the language and
practices of DM without realizing
it. They talk of response rates by
way of clickthroughs, cost per lead,
cost per sale, and so on. This group
would do well to study the DM
masters who have written extensively
on the subject over the past 80
years. Then there are the
traditional direct marketers, some
of whom get it, and some of whom are
still riveted on the shriveling
response rates of print mailings and
catalogs and on ever-increasing
postage costs. The irony here is
that traditional direct marketing
folks are the ones who understand
human nature best. Because of their
extensive experience, they can smell
what will work and what won't. It's
baked into their genes now. This
group would do well to look at the
Net as the incredible opportunity it
is, rather than focusing on what
was. What was is not coming back.
The good news for traditional DM'ers
is that the Internet has not
repealed the laws of human nature.
So while the tools of DM are
changing, the underlying principles
that have driven DM since the time
of Ben Franklin are still exactly
the same.
Bonus Trend - Internet-Free Zones
Become the Hot New Trend
The Internet will become as
ubiquitous as cell phones are today.
Some enterprising travel package
company will then begin offering
"Internet-free zones" - no cell
phones, no Internet, no fax
machines, and you won't have to
climb the Himalayas to escape the
media onslaught. This won't be an
option for many people. It seems
already that people desperately need
to stay connected to others, lest
they connect with themselves.
Web Digest For Marketers, 79 Pine
Street, #102, New York, NY 10005
© 1995-2006 Chase Online Marketing
Strategies, All Rights Reserved.
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Engine Marketing Resource Guide" as
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