3

Listening

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Chapter 3

• Title Slide

• Listening

• Hearing and Listening

• Appreciative Listening

• Emphatic Listening

• Comprehensive Listening

• Critical Listening

• Four Causes of Poor Listening

• Spare "Brain Time"

• How to Become a Better Listener

• How to Become a Better Listener

• Active Listening

• Focus Your Listening

• Blank